Privacy Policy — Anytime Projects & Solutions

This Privacy Policy explains how Anytime Projects & Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, subscription membership program, and related home-services. By using the Services, you consent to the practices described here.

1. Information We Collect

We collect information you provide directly and information generated through your use of the Services:

Contact profile: name, email address, phone number, and property address.
Service details: the services you request, schedule, and receive, and related notes.
Payment information: processed securely by our payment processor (Stripe). We do not store full card numbers on our servers.
Account & membership data: tier, billing cycle, subscription status, and order history.
Support interactions: messages exchanged with our AI concierge and human support team.
Technical data: device, browser, and usage information collected automatically to operate and secure the Services.

2. How We Use Your Information

We use your information to:

Create and manage your account and membership;
Schedule, dispatch, and fulfill service orders through vetted partner contractors;
Process payments, renewals, and apply member rate locks and tier discounts;
Provide customer support and respond to your requests;
Send service-related and, where permitted, promotional communications;
Maintain the security, integrity, and proper functioning of the Services;
Comply with legal obligations and enforce our Terms of Use.

3. How We Share Information

We share your information only as needed to operate the Services:

Partner contractors: the details necessary to perform your scheduled service, such as your name, property address, and the scope of work.
Service providers: vendors that support our operations, including Stripe (payments), Supabase (data hosting), and Google (AI concierge features).
Legal & safety: when required by law, regulation, legal process, or to protect the rights, property, or safety of any person.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information.

4. Payment Processing

Payments are handled by Stripe. Your card details are transmitted directly to Stripe and are subject to Stripe's privacy practices. We retain only limited transaction references (such as payment intent identifiers) needed to reconcile your orders and subscriptions.

5. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or anonymize it.

6. Data Security

We use administrative, technical, and organizational safeguards designed to protect your information, including access controls and encryption in transit. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the right to:

Access, correct, or update the personal information in your contact profile;
Request deletion of your personal information, subject to legal retention requirements;
Opt out of promotional communications via the unsubscribe link or by contacting us;
Request a copy of the information we hold about you.

To exercise any of these rights, contact us using the details below.

8. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings, though disabling them may affect functionality.

9. Children's Privacy

The Services are intended for adults aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

11. Contact Us

Questions about this Policy or your data? Reach us at: